Shopify

BACKGROUND We are partnered with Shopify, the all-in-one commerce platform to start, run, and grow a business, to provide all 1st Formations, Rapid Formations and Quality Company Formations customers with a free trial allowing them to explore their tools and services for 3 days. In addition, they can enjoy 3 months for £1/month on select plans. 1st Formations link Rapid Formations link Quality Company Formations link What does Shopify offer? Shopify’s unique platform helps customers to attract the right audience, promote and sell their products and services, and manage their business. With Shopify, customers can sell wherever their audience is: Online store: creating a fully customisable website Social media: reaching their audience through Facebook, Instagram, TikTok, and more In person: selling at retail stores, pop-ups, or other physical locations An existing website or blog: adding a ‘Buy’ button to their website Online marketplaces: listing their products on Google, Amazon, and more Their powerful tool helps customers to manage all aspects of their store: Orders: manage and fulfil orders, from placement to delivery Finances: receive, measure, and track payments, profit, and capital in one place Mobile App: run their business from their phone, wherever they are Insights: measure what matters and grow the business How do customers get their Shopify free trial? The trial is automatically included in eSeller and Non-Residents company formation packages and can be selected as an optional extra in the initial and final checkouts of all 1st Formations and Rapid Formations packages, EXCEPT from Digital Package. Customers will receive their trial link in their Order Fulfilment email. Once customers sign up for a trial with Shopify, they will go through a brief questionnaire to create their Shopify account. They can set up their store during the free trial, but will need to choose a monthly plan before they start selling products or services. If they don’t select a monthly plan at the end of their free trial, then their store will be paused, and they will not be able to continue working on it until they choose a paid plan. How much will Shopify cost customers? The Shopify plans start at £19 per month. More information on pricing and other inclusions in can be found HERE. What can I share with customers who complain? You may use this document to address complaints regarding Shopify Payments. It lists: • Prohibited businesses • Bank account requirements • Personal information requirements