Auth Code Request for OGM (FAQs)

Why do we require your authentication code?   Due to the nature of our work and the compliance checks required under the Money Laundering Regulations, we need authorisation (as per our terms and conditions) to access specific information stored at Companies House that is not publicly available. To perform these checks, we require your company’s authentication code.   What do we check?   We verify that the company structure details match what we have on record. Additionally, we confirm that the officer's personal details, such as full name, date of birth, and residential address, align with those on file at Companies House. If there are any discrepancies, we will contact you for further clarification.   Will we ever change your company details without your knowledge?   Absolutely not. If any discrepancies are found, we will contact you to confirm the correct details, whether those on record with us or Companies House are accurate. Should an update be required at Companies House, our compliance team will offer to make the changes for you, free of charge. However, you are free to decline, in which case we recommend updating the records yourself.   How do we handle your authentication code? Your company’s authentication code is securely stored within your account. As per our policy, we will never share this code with anyone—not even the account holder—via telephone, email, or live chat. If you need a reminder of your code, you can log in to your account with us and view it securely under the 'My Companies' section of your dashboard.