Transfer a company to a different customer’s account
For security reasons, you should ask the customer to send this request by email from an email address we have on file for the customer. The email should state that they give their permission for the company in question to be transferred to the new user account, including the email address of the account they wish it to be transferred to. Once this has been done, please follow the below steps: 1. Click on the company name on eFiling to access the Company Overview page 2. Within the ‘Quick Tasks’ box, on the right-hand side of the page, press the ‘Transfer Company’ button 3. Enter the email address of the new customer account you wish for the company to be transferred to 4. Select the ‘Yes’ button 5. The screen will pop up with the message ‘Are you really sure?’. You should select ‘OK’