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I haven’t received my code yet, what should I do?

If you haven’t yet completed our ID checks using Onfido:

Please look for an email in your inbox from Onfido. You will need to complete our ID checks before a Personal Verification Code (PVC) can be sent to you by Companies House.

 

If you have completed our ID checks and haven’t verified with Companies House before

You should receive your PVC(s) by email within a few hours of successfully verifying your ID with us. Should you not receive your code within 1 working day of successfully submitting ID to us, please contact us.

The email containing your PVC should be from ‘noreply@companieshouse.gov.uk’ with the subject line 'Your identity has been verified for Companies House'.

 

If you have completed our ID checks but have verified with Companies House before

Gov One Login do not send emails to people who verify their identity directly, so you need to login to your Companies House account to access your PVC:
Sign in to your Companies House account using the same email address you used for verification.

  1. Navigate to the 'Manage account' section to view your code.